Both Homescapes and Gardenscapes have more than 100 million downloads on the Google Play store. The Advertising Standards Authority (ASA) has banned the advertisements, saying that they were “not representative of the games they were purported to feature”.

The developer has been accused of showing ads that bear little resemblance to the actual gameplay of these two mobile games. In such cases, we comply with local laws and regulations.Playrix, the developer of Homescapes and Gardenscapes, two hugely popular games for Android and iOS devices, has been pulled up by the UK's advertising regulator for showing misleading advertisements. 🌿 Please be aware that access to Facebook programs and services can be restricted in certain countries or regions. 🌿 Make sure you have a stable internet connection and your devices meet system requirements. 🌿 Unfortunately, it's not possible to transfer your progress on our Facebook platform to any other platform. If you can't find your Player ID or can’t access your old device, please contact Support and we'll do our best to help! Contact Support on your new device, mentioning this Player ID.Ģ. Your Player ID will be at the bottom of the window (e.g. 🌸 If your game isn't connected to an account, don’t worry! Our Customer Support can transfer your progress manually 👩‍💻 Here’s how:ġ.

Connect the newly installed game to the same Google account used on your old device. Download the game from the store on your new device.Ģ. Connect the newly installed game to the same Apple ID used on your old device.ġ. Install the game from the App Store on your new device.Ģ. 🌸 Using your Apple ID (devices must have iOS 13.0/macOS 10.15 or higher):ġ. Tap/click 'Select' in the pop-up window in the 'On server' option. Connect the newly installed game to the same Facebook account used on your old device.ģ. Install the game from the store on your new device.Ģ.

You can transfer your progress between devices by connecting the game on your new device to the same Facebook, Google account or Apple ID used on your first device 📲ġ.

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